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VoIP trends that will take over 2018

VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

Facebook Messenger’s Best Feature Yet?

Facebook Messenger’s Best Feature Yet?

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!

The How

By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Do more with Microsoft Office!

Do more with Microsoft Office!

Have you been putting off learning about all the features in Microsoft Word, Excel, or PowerPoint? We don’t blame you. But mastering them can be extremely beneficial. That said, here are some free training videos that will help you get more out of Microsoft Office.

Microsoft rolls out junkware-free PCs

Microsoft rolls out junkware-free PCs

Are you tired of buying a new PC and getting a load of pre-installed crapware you don’t need? This unnecessary software runs concurrently with the app you’re using, often prompting you to upgrade it ASAP. Signature Edition PCs let you do away with all of it.

What you need to know about VPNs

What you need to know about VPNs

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities.

Keyboard shortcuts Mac users need to know

Keyboard shortcuts Mac users need to know

Some Mac users have been using their computers for years without learning many of the most useful keyboard shortcuts. That’s fine, but knowing them would definitely make life much easier. Here are some of the most useful ones you should learn now.

Minimizing (or ‘Docking’) the front app window: Command M

Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one.

Make work easy with Microsoft’s new apps

Make work easy with Microsoft’s new apps

Connections, Listings, and Invoicing are the most recent additions to Microsoft’s software lineup and they’re finally out of the beta testing phase. These apps come with every Office 365 Business Premium subscription and are perfect for companies with fewer than 300 employees.

What’s new with the Chrome Cleanup tool?

What’s new with the Chrome Cleanup tool?

Even if you’re sure that the websites you visit are safe, harmful software can still slip through, especially when you download and install free programs and applications. As the world’s most popular browser, Chrome is especially prone to infection.

Connecting accessories to Android devices

Connecting accessories to Android devices

Ever thought about connecting a mouse or a keyboard to your Android tablet or smartphone? Many Android devices will actually allow you to do just that! Here’s what you need to know to let the fun begin.

USB keyboards, mice, and gamepads

Android phones and tablets don’t come with standard, full-size USB ports so you can’t plug a USB accessory directly into it.

A beginner’s guide to VoIP options

A beginner’s guide to VoIP options

The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems.