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AI-based productivity coaching from O365

AI-based productivity coaching from O365

It seems like every quarter Office 365 is adding a new service that totally changes the way we do business. As we settle into 2017, Microsoft is granting businesses a machine learning-based tool for getting more out of your employee’s work day.

What is MyAnalytics?

Microsoft’s newest productivity offering is all about applying machine learning technology to your employees’ Office 365 data.

3 great upgrades to Chrome this month

3 great upgrades to Chrome this month

Unlike the release schedule of the Android operating system, new versions of the Chrome browser come out so often that they’re distinguished only by the version number. The most recent release is number 57, and it packs a little more wallop than the average upgrade.

Breaking down Nougat 7.0’s major upgrades

Breaking down Nougat 7.0’s major upgrades

It’s official. Google Pixel users have lost one of their best bragging rights. The latest addition to the family is considered to be one of the most advanced devices on the market. But Android 7.0, one of the most recognized software features, will soon be available to users with older smartphones.

Personalizing service with video chat

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that phone calls may be too limited to offer.

The wait for Microsoft Teams is over!

The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference.

5 steps to eliminate ads in File Explorer

5 steps to eliminate ads in File Explorer

Microsoft has quietly begun doing the unthinkable: inserting advertisements into your File Explorer. The last place anyone ever expected to see a OneDrive promotion is right alongside their ‘My Documents’ folder, and we expect the first thing they’ll think is, “How do I turn that off?” Read on to find out how.

Check the list of free ransomware decryptors

Check the list of free ransomware decryptors

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands.

Defend yourself from this new Mac ransomware

Defend yourself from this new Mac ransomware

Cybersecurity experts stumbled into a ransomware variant late last month, but this one doesn’t target Windows devices. The malware, known as OSX/Filecoder.E, encrypts Mac data like any cryptolocker strain many businesses have seen in the past. However, unlike normal ransomware that release files after the Bitcoin ransom is paid, this new strain makes no such promises.

Order management systems and eCommerce

Order management systems and eCommerce

If business value is all about the long-term health and well-being of your company, there are few things more important than getting your product into customers’ hands swiftly and efficiently. Thankfully, modern technology has revolutionized these tasks and how you add value to your business.

Beware of the Cloudbleed bug

Beware of the Cloudbleed bug

Cloudflare, an internet security services company, found a major bug in its software that leaked sensitive data like cookies and passwords from client websites. Although investigation into the security flaw, also known as Cloudbleed, is still underway, early reports found that malicious hackers have not exploited this vulnerability.