Artificial intelligence to reshape VoIP

Artificial intelligence to reshape VoIP

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance.

5 types of VoIP services you should know about

5 types of VoIP services you should know about

Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP service options out there, not to mention how to determine the right one for your needs.

VoIP trends that will take over 2018

VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

A beginner’s guide to VoIP options

A beginner’s guide to VoIP options

The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems.

Unified Communications: How they help

Unified Communications: How they help

Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications.

What is unified communications?

Unified communications (UC) allow you to manage all your communications from one architecture rather than separately.

Microsoft’s plans for Skype for Business

Microsoft’s plans for Skype for Business

Office 365 users received big news about what’s happening to its VoIP platform during the 2017 Ignite conference. According to Microsoft, Skype for Business will eventually be replaced by Teams — an all-in-one collaboration platform that rivals popular tools like Slack.

VoIP: Cloud-hosted or On-premises?

VoIP: Cloud-hosted or On-premises?

You’ve decided that the benefits of VoIP phone systems are too substantial to ignore any longer. But before you start searching for the right VoIP solution, you need to know which deployment method will work best for your business — cloud-hosted or on-premises.

Why are businesses using VoIP?

Why are businesses using VoIP?

VoIP phone systems have come a long way from the early days of glitchy calls and limited features. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business?

What is VoIP?

VoIP, or Voice over Internet Protocol, is a technology that allows you to make and receive calls over the internet.

VoIP phishing: how scammers do it

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to scam.

Better call quality with a dedicated circuit

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.