When investing in new technology, cost is always a deciding factor, especially for VoIP phone systems. No matter what features or services it’s bundled with, there’s no point in investing in a phone system that easily puts you over budget. That’s why it’s important to evaluate the total cost of ownership (TCO) of VoIP systems.
For many business owners, calculating the return on investment of a new technology purchase can be tricky. Some may not even see the value of calculating it, and therefore skip this step. This, however, can be a costly mistake to your business because if your technology isn’t saving you money, it’s costing you.